Salon Cleo, Athurugiriya · 2020
One system for the counter and the bookings
Online booking, automatic loyalty points and fitted checkout counters in several branches — software and hardware from one team.
What it achieved
- Hardware pre-configured and connected over a secure local subnet
- Live inventory alerts synced with direct SMS marketing
Salon Cleo kept appointments in a diary, took payments on a basic till, and tracked stock in a spreadsheet that only one person understood. Three systems, and by the end of a Saturday none of them agreed with the others.
We replaced all three with one. Reception books appointments in software that runs in the cloud. The counter runs our own billing software, set up with the Star Micronics cash drawer and the Sunmi twin-screen terminal that we supplied and fitted. Loyalty points update at the counter while the customer is still there, not overnight.
The most important part was never on the list: the till had to keep working when the internet drops, and in Athurugiriya it does. Sales are saved on the machine and go up when the line comes back, so nobody is ever standing at the counter unable to take money.
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